You can extend your GM lease up to 6 months, but you have to qualify.
I learned something new today about GM Financial end-of-lease options.
Curious about the latest turn-in date for one of my leased vehicles, I called the GM Financial Lease Customer Support Department. (Scroll to bottom for number.)
During the call, I was told that there was a 15-day grace period from the lease maturity date. For example, my son’s 2014 Chevy Cruze lease is up on Feb. 7. According to the representative on the phone, I would not be penalized or charged additional money until the 15th calendar day after the maturity date, Feb. 21.
Although the representative put me on hold to verify this information with her manager, she said she couldn’t provide anything to me in writing. I wasn’t satisfied with simply taking her word for it. So, I asked for the number to contact the department that handles end-of lease options directly. (Scroll to bottom for number.)
Sure enough, the End of Lease “specialist,” refuted the idea of a 15-day grace period as false and told me that the only way to extend your lease beyond the maturity date is to make proper arrangements and qualify for a predisposed extension of up to 6 months.
A cautionary tale regarding qualifying for a lease extension:
I recently had a customer on a two year lease that will mature in one month. She wanted to see about leasing her next vehicle, but — unfortunately — her credit score has plummeted, making it impossible for her to get another GM Financial lease approval at this time.
I took the deal to my used car sales manager to see about her chances of purchasing a pre-owned vehicle. But, due to the current state of her credit, he suggested she extend the lease 6 months and use the time to improve her credit so she can have more options.
According to the end-of-lease department at GM Financial, this customer can’t qualify for any extension on her lease because of her payment history. Apparently, she was off of work for a couple of months due to an injury. As a result of a lower pay on short-term disability, she made a total of four 30-day late payments on her GM Financial lease.
GM Financial shows little mercy when it comes to late payments. And, therefore, cannot qualify for either another lease or a lease extension. Good news is, it’s tax season…so I’m suggesting this customer purchase a $2000-$3000 car for the time being and work on her credit over the next 6 months.
There’s always a solution to problems, but it’s good to know how to prevent problems ahead of time.
GM Financial Lease Customer Support — 800-284-2271, open 7 a.m. to 8 p.m. Central Time Monday through Friday and 7 a.m. to 6 p.m. on Saturday.
For more information on lease extensions, GM Financial lease customers can call the End-of-Lease Department directly, at 800-436-1463.