Complete Guide to Your “New-to-You” Chevrolet
You bought a pre-owned Chevy! So, now what? Did you know your pre-owned Chevy might come with a few very cool perks?
Of course, if you purchased a GM Certified Pre-Owned Chevrolet, you get a lot of benefits. But even if your previously enjoyed wasn’t GM Certified by the dealer when you bought it, you still get some really good free stuff!
Here are a few of my favorite completely free things offered to pre-owned Chevy owners:
Pre-owned Chevy Perk #1: Onstar
If properly equipped with Onstar, your used Chevy is eligible for a three-month free trial of the OnStar Guidance Plan.
Here’s what that means:
- Once your account is set up, you’re going to be able to push the “blue button” and ask for directions. Your Onstar advisor will then download a Turn-by-Turn Navigation route into your vehicle. This includes At Your Service offers from Onstar, i.e. coupons and offers in your area.
- You’ll get Emergency Services, including Automatic Crash Response and Crisis Assist (in case of severe weather or natural disasters).
- If your Chevy is a 2013 or newer model, you’ll get full access to the Onstar Remote Link app, which allows you to lock or unlock your doors, turn on your horn and lights and start your vehicle from your phone (if factory equipped.) From the app, you’ll also be able to send directions to your vehicle, view advanced diagnostics and manage your Wifi Hotspot (equipped in most 2015 and newer Chevy vehicles).
- With the Onstar trial, you’ll also get access to Connections, Hands-Free-Calling (in which Onstar assigns you a separate phone number to use with the Onstar system in case you are in a low-coverage area for your cell phone.) You also get a 4G LTE Wifi Hotspot (equipped in most 2015 and newer Chevy vehicles).
But wait! There’s more! If your car is a 2011 or newer, you also get three years free of the OnStar Basic Plan — including Advanced Diagnostics, Dealer Maintenance Notification, and limited access the Remote Link mobile app features. For Chevy vehicles 2014 and newer, OnStar Basic Plan, sometimes referred to as RemoteLink Key Fob Services, is available for up to 5 years from the original delivery date and is transferable.
Pre-Owned Chevy Perk #2: SiriusXM Radio
Is your previously owned vehicle equipped with XM? Then you can enjoy three months of SiriusXM Radio. XM gives you 175+ channels of commercial-free radio via Satellite. That means no more static and losing a radio station when you’re on a road trip. Listen to your favorite genre of music, comedy, talk radio, sports and more.
Pre-Owned Chevy Perk #3: Chevrolet Owner Center
You can manage all of your GM vehicles service needs in one place. Once you’ve created your Onstar account, visit my.chevrolet.com and login using Onstar account information. If you don’t have an Onstar account, you can create a new account to manage all your GM vehicles.
Here, all the vehicles in your household associated with your Onstar account will populate in your Chevy Owner Center “garage.” You can also add any other GM vehicles in your household, so you have everything in one place.
From the Chevrolet Owner Center, you will be able to access service records, read your owner’s manual, see how-to videos about your vehicle, be alerted to recall notices and even link to your SiriusXM, GM Rewards cards and Onstar accounts.
You can also view your warranty information and scheduled maintenance, i.e. when the next oil change and tire rotation is recommended.
Pre-Owned Chevy Perk #4: Remaining Warranties and Roadside Assistance
When you purchase a pre-owned Chevy, you get to take advantage of the remaining bumper-to-bumper and powertrain warranties, as well as roadside assistance.
Like I said earlier in this post, if you purchased a GM Certified Pre-Owned Chevrolet you get an additional bumper-to-bumper limited warranty, 2 years maintenance and more.
Even if your “new-to-you” Chevy wasn’t certified, here’s still what is available to you:
Chevy models 2013-2015 come with three years or 36,000 bumper-to-bumper limited warranty and 5 years or 100,000 miles powertrain warranty. (The powertrain is affected by anything that touches oil. That’s usually how explain it to my customers. But that’s not an entirely correct or comprehensive explanation.) Learn more about Chevrolet warranties.
Chevy models 2013-2015 come with complimentary Chevy Roadside Assistance within 5 years from the original new-car purchase date or up until there are 100,000 miles on the vehicle.
Run out of gas? Dead battery? Flat tire? Need a tow? You’ve got FREE roadside assistance! I have AAA insurance, but I call Chevy Roadside, because, in my experience, they send someone quick and it’s so easy to use.
Save this number to your phone contacts right now: Chevy Roadside, (800) 243-8872
If you’re an active Onstar Subscriber or are using the Onstar trial, roadside is also free. You can push the blue button and Onstar send Chevy Roadside to your exactl location. But bewar, if you push the blue button to ask for roadside service after your Onstar trial has expired, you might be charged. So, if you no longer have Onstar active in your car, call Chevy Roadside directly.
For more information about your specific vehicle’s warranty, login to the Chevrolet Owner Center, as described earlier in this post.
To learn more, check out Chevrolet’s Frequenty Asked Questions.
And, as always, if you need more help, please feel free to contact me!